Privacy Policy
Last Updated: March 15, 2025
Introduction and Overview
bravoneliths operates as a comprehensive financial education platform, committed to maintaining the highest standards of privacy protection for our users across Australia and internationally. This privacy policy outlines how we collect, use, store, and protect your personal information when you interact with our services at bravoneliths.com.
We understand that your privacy is fundamental to building trust in our educational services. This policy has been designed to comply with the Australian Privacy Principles under the Privacy Act 1988, as well as international best practices for data protection. We believe transparency about our data practices helps you make informed decisions about sharing your information with us.
By accessing our website and services, you acknowledge that you have read, understood, and agree to be bound by this Privacy Policy. If you do not agree with any part of this policy, please discontinue use of our services immediately.
Information We Collect
Personal Information
We collect various types of personal information to provide you with tailored financial education services. This includes information you voluntarily provide when creating an account, enrolling in courses, or contacting our support team.
- Full name and preferred name for personalized learning experiences
- Email address for account management and course communications
- Phone number for important account notifications and support
- Mailing address for course materials and certification delivery
- Date of birth to ensure age-appropriate content delivery
- Educational background to customize learning pathways
- Professional experience to match relevant course content
Technical Information
Our systems automatically collect certain technical information to improve your browsing experience and ensure platform security. This data helps us understand how users interact with our educational content and identify areas for improvement.
| Data Type | Purpose | Retention Period |
|---|---|---|
| IP Address | Security and geographic content delivery | 90 days |
| Browser Information | Compatibility and optimization | 12 months |
| Device Type | Responsive design improvements | 6 months |
| Session Data | User experience enhancement | 30 days |
Learning Analytics
To provide effective financial education, we track your progress through our courses and learning materials. This information helps us identify which teaching methods work best and allows us to provide personalized recommendations for your continued education. We monitor completion rates, time spent on different modules, quiz results, and areas where students commonly struggle.
How We Use Your Information
Your personal information serves multiple purposes within our educational platform, all designed to enhance your learning experience and ensure you receive the most relevant financial education content. We never use your data for purposes beyond what is necessary for providing our services or what you have explicitly consented to.
Educational Services
- Personalizing course recommendations based on your background and goals
- Tracking your progress through educational modules and assessments
- Providing certificates of completion for finished courses
- Sending relevant updates about new courses and learning opportunities
- Offering technical support for platform-related issues
Communication and Support
We use your contact information to maintain regular communication about your educational journey with bravoneliths. This includes sending course reminders, sharing important updates about changes to our services, and responding to any questions or concerns you may have. Our communication is always focused on educational value and service improvement rather than promotional marketing.
Platform Improvement
Aggregated and anonymized data helps us understand how our educational content performs and where we can make improvements. We analyze patterns in course completion, identify common areas of difficulty, and use this insight to develop better learning materials. Individual user data is never shared in these analyses - we only work with statistical summaries that cannot identify specific users.
Data Sharing and Third Parties
bravoneliths maintains strict controls over when and how your personal information may be shared with external parties. We never sell your personal data to marketers or advertisers, and we only share information when it's essential for providing our educational services or when required by law.
Service Providers
We work with carefully selected service providers who help us deliver our educational platform. These partners include cloud hosting services, email delivery systems, and payment processors. All third-party providers are required to maintain the same high standards of data protection that we uphold, and they may only use your information for the specific services they provide to us.
Legal Requirements
There are limited circumstances where we may be required to disclose personal information to comply with Australian law or respond to valid legal requests from government authorities. This might include situations involving suspected fraud, threats to public safety, or court orders requiring disclosure of specific information. We will always notify affected users when legally permissible to do so.
We never share your personal information for marketing purposes or with companies seeking to promote their own products and services to our users.
Your Rights and Choices
Under Australian privacy law, you have several important rights regarding your personal information. We've designed our systems to make exercising these rights as straightforward as possible, and our privacy team is available to assist with any requests or questions about your data.
Access and Correction
You can request access to all personal information we hold about you at any time. This includes your account details, learning progress, communication history, and any other data associated with your use of our services. If you discover that any information is inaccurate or outdated, you have the right to request corrections, and we will update our records promptly.
Data Portability
Should you wish to transfer your educational records to another platform, we can provide your personal data in a structured, commonly used format. This includes your course completion history, certificates earned, and profile information. We aim to process portability requests within 30 days of receiving a valid request.
Account Deletion
You may request deletion of your account and associated personal information at any time. Upon receiving a deletion request, we will remove your personal data from our active systems within 45 days. However, we may retain certain information for longer periods where required by law or for legitimate business purposes, such as maintaining academic records or resolving disputes.
- Request a complete copy of your personal data
- Correct inaccurate or incomplete information
- Delete your account and associated data
- Restrict processing of your information
- Withdraw consent for specific data uses
- Object to processing based on legitimate interests
Data Security and Protection
Protecting your personal information is a fundamental responsibility that we take seriously. bravoneliths employs multiple layers of security measures to safeguard your data against unauthorized access, modification, disclosure, or destruction. Our security practices are regularly reviewed and updated to address evolving threats and maintain industry best practices.
Technical Safeguards
All data transmission between your device and our servers is encrypted using industry-standard TLS protocols. Personal information stored in our databases is encrypted at rest, and access to these systems is strictly controlled through multi-factor authentication and role-based permissions. We conduct regular security audits and penetration testing to identify and address potential vulnerabilities.
Administrative Measures
Our staff members receive regular training on privacy and security best practices. Access to personal information is granted only to employees who require it for their specific job functions, and all access is logged and monitored. We maintain incident response procedures to quickly address any potential security breaches and notify affected users as required by law.
Physical Security
Our data centers and office facilities implement robust physical security measures including restricted access, surveillance systems, and environmental controls. All equipment containing personal information is properly disposed of using certified data destruction methods when it reaches end of life.
International Data Transfers
While bravoneliths is based in Australia, some of our service providers and data processing activities may involve transferring your personal information to other countries. We ensure that all international transfers comply with Australian privacy law and provide adequate protection for your personal information.
When we transfer data internationally, we use appropriate safeguards such as standard contractual clauses, adequacy decisions, or other approved transfer mechanisms. We carefully evaluate the privacy laws and practices of destination countries to ensure your information receives protection equivalent to Australian standards.
Cross-Border Service Providers
Some of our trusted service providers operate from locations including the United States, Singapore, and the European Union. These providers are contractually required to protect your information according to Australian privacy standards, regardless of their location. We maintain oversight of these relationships through regular audits and compliance monitoring.
Data Retention Policies
We retain your personal information only for as long as necessary to provide our educational services and fulfill our legal obligations. Different types of information have different retention periods based on their purpose and regulatory requirements. We regularly review stored data and securely delete information that is no longer needed.
Active Account Information
Personal information associated with active accounts is retained for the duration of your enrollment with bravoneliths plus an additional three years after account closure. This allows us to respond to questions about your educational history and provide transcripts or certificate verification if needed. Learning progress and course completion records are maintained indefinitely for academic record purposes.
Communication Records
Email communications and support ticket records are typically retained for two years to help us improve our customer service and resolve any ongoing issues. Marketing communications are deleted within one year unless you have specifically requested to receive ongoing updates about our educational programs.
Financial and Legal Records
Payment information and transaction records are retained for seven years to comply with Australian taxation and business record requirements. Legal documents and compliance records may be retained for longer periods as required by applicable laws and regulations.
Cookies and Tracking Technologies
bravoneliths uses cookies and similar tracking technologies to enhance your browsing experience and understand how you interact with our educational platform. These technologies help us remember your preferences, maintain your login session, and provide personalized content recommendations based on your learning interests.
Essential Cookies
Some cookies are essential for our website to function properly. These include session cookies that maintain your login status, preference cookies that remember your settings, and security cookies that help protect against fraudulent activity. You cannot opt out of essential cookies, but they do not track your browsing behavior beyond our website.
Analytics and Performance
We use analytics cookies to understand how users navigate our educational content and identify areas where we can improve the learning experience. This information is collected in aggregate form and cannot identify individual users. You can opt out of analytics tracking through your browser settings or by contacting our privacy team.
Managing Cookie Preferences
Most web browsers allow you to control cookies through their settings. You can choose to block all cookies, accept only essential cookies, or receive notifications before cookies are stored. Please note that blocking certain cookies may impact your ability to use some features of our educational platform.
Changes to This Privacy Policy
We may update this privacy policy from time to time to reflect changes in our practices, services, or applicable laws. When we make significant changes, we will notify all active users via email and post a notice on our website at least 30 days before the changes take effect. Minor updates that do not affect how we handle your personal information may be implemented with shorter notice periods.
We encourage you to review this privacy policy periodically to stay informed about how we protect your information. The date of the most recent update is always displayed at the top of this document. Your continued use of our services after policy changes take effect constitutes acceptance of the updated terms.
Version History
We maintain a record of significant changes to this privacy policy. Previous versions are available upon request for users who need to understand what terms were in effect at specific times. This version history helps ensure transparency about how our privacy practices have evolved over time.
Contact Information
If you have questions about this privacy policy, need assistance exercising your privacy rights, or want to report a privacy concern, please don't hesitate to contact our dedicated privacy team. We're committed to addressing your inquiries promptly and thoroughly.
bravoneliths Privacy Team
Postal Address:
Level 2/161 Collins St
Melbourne VIC 3000
Australia
Phone: +61 749 212 080
Email: info@bravoneliths.com
Privacy Officer: privacy@bravoneliths.com
Level 2/161 Collins St
Melbourne VIC 3000
Australia
Phone: +61 749 212 080
Email: info@bravoneliths.com
Privacy Officer: privacy@bravoneliths.com
Our privacy team typically responds to inquiries within 48 hours during business days. For urgent privacy matters, please call our main number and ask to speak with the Privacy Officer. We take all privacy concerns seriously and will work with you to resolve any issues promptly and fairly.
Regulatory Contacts
If you believe we have not adequately addressed your privacy concerns, you have the right to lodge a complaint with the Australian Privacy Commissioner. The Office of the Australian Information Commissioner can be reached at oaic.gov.au or by calling 1300 363 992. We encourage you to contact us first so we can work together to resolve any issues.